1. The introduction
Dear users, welcome to use the haoqq.com service!
Version update Date：August 24, 2022
Version effective Date：August 25, 2022
2.1 Related to the definition：
2.1.4"haoqq.com's Products and/or Services" refers to the services that haoqq.com provides to you based on the Internet in various forms, including haoqq.com platform website, client, APP, etc. (including new service forms arising from future technological development). Including but not limited to platform account registration, use and management and other platform account related services, domain name registration, domain name transaction, domain name transfer, domain name renewal, and trademark, patent, copyright and other intellectual property services;
2.1.5"Associated Company" includes haoqq.com, companies directly or indirectly controlled by haoqq.com, and enterprises with affiliated relationships in which haoqq.com shares shares or forms operations or cooperation;
2.1.6"Personal Information" means information recorded by electronic or other means that, individually or in combination with other information, identifies the identity of a particular natural person or reflects the activities of a particular natural person. Including name, date of birth, ID card number, personal biometric information, address, communication contact information, communication records and contents, account password, property information, health and physiological information, transaction information, etc.
2.1.7"Personally Sensitive Information" refers to personal information that, if leaked, illegally provided or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment.This includes identity card numbers, personal biometric information, bank accounts, correspondence records and contents, property information, health and physiological information, transaction information, and personal information of children under 14 years of age (inclusive). Sensitive personal information will be bolded and underlined in this policy;
2.1.8 "Anonymization" refers to the technical processing of personal information so that the subject of personal information cannot be identified and the processed information cannot be recovered.
2.4 haoqq.com reserves the right to modify the terms of this Agreement if necessary without prior notice. You can check the latest version of the Terms of Agreement on the corresponding services page.
4. How does haoqq.com collect your personal information
You understand and agree that haoqq.com will only collect your personal information for the following purposes:
（一）You are required to authorize us to collect and use your personal information
4.1 To help you become a member
4.1.1 When you register an haoqq.com account or use haoqq.com services, you need to provide at least your haoqq.com account name, password, your mobile phone number, and email address (for email authentication). The haoqq.com will verify your identity by sending an SMS verification code or email.If you do not provide the above information, you may not be able to register an account or use haoqq.com's services. In order to ensure the security of your account and funds, haoqq.com needs to verify your identity when you need to retrieve your password. To this end, you need to provide haoqq.com with some identification materials that can identify you. You can upload your identity certificate according to the prompts on the relevant page.
4.1.2 After you have registered an haoqq.com account, you can continue to fill in information in the "User Management" column of your account, including (1) perform operation protection verification of your account to improve the security performance of your account; (2) Select your user identity type (individual, enterprise);(3) According to the relevant requirements of the network real-name system, you need to provide corresponding information according to the selected user type, such as name or name, personal identity information (ID card, Hong Kong, Macao and Taiwan pass or business license, etc.), contact address, email, contact information, etc., to complete real-name authentication. Real-name authentication is an important basis for determining the ownership of an account. For the security of your account, be sure to select an authentication method carefully and submit legitimate, authentic, and valid information.
4.1.3 If you only want to use basic services such as browsing and searching on the haoqq.com platform, you do not need to register as our member and provide the above information.
When you voluntarily cancel your account, we will make it anonymous or delete your personal information as soon as possible in accordance with applicable laws and regulations.
4.2 Transactions and Payments
4.2.1 When you are ready to purchase the goods or services provided for you by the haoqq.com, and you settle your account for the selected goods or services, the system generates an order for you to purchase the goods or services. The order will contain the order number, information about the goods or services you purchased, the amount you should pay and the method of payment; All the above information constitutes your "order information". haoqq.com will use your order information to verify your identity, confirm the transaction, make payment and settlement, complete the transfer of ownership, inquire the order for you and provide customer service consultation and services; haoqq.com will also use your order information to determine if there is an exception in your transaction to protect your transaction security.
4.2.2 When you make your payment, you can choose to pay with the balance of your account or the payment services provided by the third-party payment institutions (including wechat Pay, Alipay and other payment channels) cooperating with us.The payment function itself does not collect your personal information, but the haoqq.com needs to share your order number and transaction amount information with the payment institution to enable it to confirm your payment order and complete the payment.
4.3 Customer service and dispute handling
4.3.1 To ensure the security of your account and system, we need you to provide necessary personal information to verify your membership status when you contact us or apply for sale, after sale or dispute settlement.
4.3.2 To facilitate contact with you, as soon as possible to help you solve problems, or records related to problems of processing scheme and as a result, we may save your communication with us, communication/phone records and related content (including account information, order information, in order to prove the facts you provide other information, or you leave contact information). We will use your account information and order information if you make any inquiries, complaints or suggestions regarding specific orders.
4.3.3 information about you, including the information you provided when you contacted customer service and the information you sent to us when you participated in the survey.
4.4 Send you the necessary notifications or transaction messages
We may collect one or more contact information (email address, telephone number, fax number, contact address and account station message) from you for necessary message notification, identity verification and security verification, and may send message notifications to you in the above way during the operation.
In addition, based on the business practices of the trading information platform, you agree that we may use the mobile phone numbers and email addresses collected in the aforementioned process to send you advertising and commercial activity information that you may be interested in by making calls or sending emails. However, we always respect your right to know and independent choice. If you do not want to accept the commercial information, you can choose to unsubscribe through the unsubscribe method provided in the mobile phone short message or email./strong>
4.5 To provide security for you
To improve the security of using the haoqq.com service and prevent your funds and personal information from being obtained by illegal actors, the haoqq.com is required to record the types and methods of haoqq.com services you use and related operation information, such as: Device model, IP address, device software version, device ID, device identifier, location, network usage habits, operating system, resolution, telecom carrier, and other log information related to the haoqq.com service. If you do not agree to provide the foregoing information, you may not be able to complete the risk control verification.
（二）Circumstances in which you may or may not authorize us to collect and use your personal information
4.6 To enhance your experience with haoqq.com's products and/or services, we may collect and use your personal information in the following additional functions. If you refuse to provide the service, you will not be able to use the relevant additional functions or achieve the function effect we intend to achieve, but it will not affect your normal use of the basic functions of our products and/or services.
4.6.1 Additional functions based on storage permission: We apply for this permission from you to ensure the stable running of the client. You can use this additional function to access pictures, videos, audio, data files and other content on your device, allow the use of storage space on the device, provide file downloading, data storage and other services;
4.6.2 Additional camera-based functions: You can use this additional function to take photos/record videos, scan codes, etc.
4.6.3 Dial-based dialing function: You can use this additional function to complete direct dialing and other services;
4.6.4 Additional functions based on device information: In order to provide better products and/or services and improve user experience, We may during the application foreground, the background or application under a state of silence to you collect equipment attribute information (including your IMEI/MAC/Android ID/IDFA OpenUDID/GUID/SIM card IMSI/location, etc.), Device connection information (browser type, carrier, language used) and device status information (including device sensor data, device application installation list). You can use this additional function for login, automatic login, third-party login, remote login, registration, forget password, operation protection verification, mobile phone number binding, chat, customer service evaluation, message flow, upload picture, push message and other services.
You understand and agree that the above additional services may require you to enable access to storage, camera (camera), telephone and device information in your device to enable the collection and use of the information related to these permissions. You can check the status of the above permissions in the "Settings - Application Permissions" of your device, and you can decide to turn these permissions on or off at any time. Please note that you open any permissions that represents your authorization haoqq.com can collect and use personal information to provide corresponding service for you, once you close any permissions that represents your cancel the authorization, haoqq.com will no longer be based on corresponding permission to continue to collect and use personal information, also is unable to provide you with the permission of the service. However, your decision to turn off your permissions will not affect any information previously collected and used based on your authorization.
（三）The circumstances under which haoqq.com collects and uses your personal information without your prior consent
4.7 In accordance with relevant laws and regulations, haoqq.com has the right to legally collect and use your personal information without prior consent, and we may not respond to your request for correction/modification, deletion, cancellation, withdrawal of consent, or request for information:
4.7.1 Those directly related to the security of the state or national defence;
4.7.2 Those directly related to public security, public health or major public interests;
4.7.3 Those directly related to criminal investigation, prosecution, trial and execution of judgment;
4.7.4 To protect your or others' life, property and other major legitimate rights and interests, but it is difficult to get your own consent;
4.7.5 The personal information collected is disclosed to the public by you;
4.7.6 Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
4.7.7 It is necessary to sign and perform the contract according to your requirements;
4.7.8 Necessary to maintain the safe and stable operation of the services provided, such as: discovering and disposing of faults in products or services;
4.7.9 Is necessary for lawful news reporting;
4.7.10 When an academic research institution is necessary to carry out statistical or academic research in the public interest, and provides the results of academic research or description to the public, it de-identifies the personal information contained in the results;
4.7.11 Other circumstances prescribed by laws and regulations.
Please be informed that, according to the applicable law, if we take technical measures about personal information and other necessary measures for processing, make the data receiver is unable to identify specific personal and cannot recover again, or we may be able to collect information and to identify research, statistical analysis and prediction, used to improve the content and layout of haoqq.com platform, To provide products or services to support business decisions and to improve our products and services, including the use of anonymized data for machine learning or model algorithm training, without notice to you and without your consent.
4.8 When haoqq.com provides you with other business functions, it will separately explain to you the scope and purpose of information collection, and collect your information necessary to provide corresponding services only after obtaining your consent. haoqq.com will use, store, provide and protect your information in accordance with this Policy and the corresponding user Agreement.
5. How does haoqq.com use your personal information
5.2 After collecting your personal information, haoqq.com will use technical means to de-identify the data. The de-identified information will not be able to identify the subject. You understand and agree that haoqq.com has the right to use the de-identified information in this case, and haoqq.com has the right to analyze the user database and make commercial use of it without disclosing your personal information.
5.3 Please note that all personal information provided by you when using haoqq.com's products and/or services will continue to be licensed to haoqq.com for the duration of your use of haoqq.com's products and/or Services unless you delete or reject haoqq.com's collection through system Settings. When you log out of your account, haoqq.com will stop using it and delete your personal information.
5.4 haoqq.com collects statistics on the usage of haoqq.com's products and/or services and may share these statistics with the public or third parties to demonstrate the overall usage trend of haoqq.com's products and/or services. However, these statistics do not contain any identifying information about you.
5.5 When haoqq.com displays your personal information, haoqq.com will desensitize your information by means of content replacement and anonymous processing to protect your information security.
5.6 haoqq.com will seek your prior consent if it intends to use your personal information for other purposes not specified in this Policy or if the information collected for a specific purpose is used for other purposes.
6.1 To achieve your online experience of personalized needs, so that you get a more relaxed access experience. haoqq.com sends one or more small data files called Cookies on your computer or mobile device. The Cookies specified for you are unique and can only be read by the Web server in your domain that posted the Cookies to you. haoqq.com sends Cookies to you to save you the need to re-enter your registration information or to help determine the security status of your account.
6.3 In addition to cookies, we use other similar technologies on our websites, such as site beacons and pixel tags. For example, an email we send to you may contain an address link to the content on our website. If you click on this link, we will track this click to help us understand your product or service preferences so that we can proactively improve our customer service experience.
7. How does haoqq.com store and protect your personal information
7.1 Personal information collected and generated by haoqq.com in the People's Republic of Singapore will be stored in the People's Republic of Singapore. If some products are involved in cross-border business and haoqq.com needs to transmit relevant personal information collected in Singapore to overseas institutions, haoqq.com will comply with laws, regulations and relevant regulatory authorities and require overseas institutions to keep your personal information confidential by signing agreements and other effective measures. haoqq.com will only retain your personal information for the period necessary for the purposes described in this Policy and for such time as required by laws, regulations and regulations.
7.2 To protect your information security, haoqq.com is committed to using a variety of security technologies and supporting management systems to minimize the risk of disclosure, damage, misuse, unauthorized access, unauthorized disclosure and alteration of your information. For example, encrypted transmission through network security layer software (SSL), encrypted storage of information, strict restriction of data center access, use of private network channels and network proxies. At the same time, haoqq.com has set up the responsibility department of personal information protection, established relevant internal control system, and adopted the principle of minimum sufficient authorization for staff who may have access to your information. Conduct systematic monitoring on staff's behavior in handling your information, and continuously train staff on relevant laws and regulations, privacy and safety standards and strengthen the promotion of security awareness. In addition, haoqq.com will hire an external independent third party to evaluate the haoqq.com's information security management system.
7.3 haoqq.com will take reasonable and practicable steps to avoid collecting irrelevant user information. We retain your user information only for as long as necessary to achieve the purpose stated in the Cost Policy, unless permitted by law. After the above user information retention period, we will delete or anonymize your personal information.
7.4 Please help us keep your account secure by using a complex password. We will do our best to ensure the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, and resulting in damage to your legitimate rights and interests, we will assume the corresponding legal liabilities.
7.5 In the event of a personal information security incident, ENB will, in accordance with the requirements of laws and regulations, timely inform you of the basic situation and possible impact of the security incident, the disposal measures taken or to be taken by haoqq.com, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. haoqq.com will inform you of the event by email or short message in a timely manner. If it is difficult to inform the subject of personal information one by one, haoqq.com will release announcements in a reasonable and effective manner. At the same time, haoqq.com will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities. If your legal rights and interests are damaged, haoqq.com will assume the corresponding legal liabilities.
7.6 Please keep your haoqq.com account login name and other personal information properly. When you use haoqq.com services, haoqq.com will use your account and other personal information to identify you. If you disclose the foregoing information, you may suffer losses and may have legal consequences against you. If you find that your personal information is leaked, especially your account and password, please contact the haoqq.com through the contact information specified in [How to Contact the haoqq.com] at the bottom of this policy immediately, so that the haoqq.com can take appropriate measures to avoid or minimize related losses.
7.7 After you terminate your use of haoqq.com services, haoqq.com will stop the collection and use of your information, unless otherwise stipulated by laws, regulations or regulatory authorities. If haoqq.com ceases to operate, haoqq.com will promptly stop collecting your personal information, notify you of the cessation of operation in the form of one-by-one delivery or announcement, and delete or anonymize your personal information held by haoqq.com.
8. How does haoqq.com share, transfer and publicly disclose your personal information
8.1 haoqq.com will not share your personal information with any company, organization and individual outside haoqq.com, except in the following cases:
8.1.1 Obtain your express prior consent or authorization;
8.1.2 To the extent necessary in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
8.1.3 Within the scope permitted by laws and regulations, it is necessary to protect the interests, property or security of haoqq.com, haoqq.com's affiliates or partners, you or other users or the public from damage;
8.1.4 Only by sharing your information can you achieve the core functions of haoqq.com's products and/or services or provide the services you need;
8.1.5 To handle disputes or disputes between you and others at your request;
8.1.6 In accordance with the relevant agreements signed with you (including electronic agreements signed online and the corresponding platform rules) or other legal documents provided;
8.1.7 Based on academic research;
8.1.8 Based on laws and regulations in accordance with the public interest of the use.
8.3 You fully understand and agree that haoqq.com may share your information, including but not limited to order information, account information, equipment information and location information, with partners or other third parties to ensure the smooth completion of the services provided to you. However, haoqq.com will only share your personal information for lawful, justifiable, necessary, specific and explicit purposes, and will only share personal information necessary to provide the service. haoqq.com's partners have no right to use the shared personal information for any other purpose.
Currently, our authorized partners include the following types:
（1）A supplier of goods or technical services. We may share your personal information with third parties that support our functions. Such support includes supplying or providing infrastructure technical services, payment services, data processing, etc. We share this information for the purpose of better implementing the core functions of our products and/or services, for example, we must share your order information with the commodity or technical service provider in order to provide you with subsequent services; Or we need to share your order number and order amount with the third-party payment institution so that it can confirm your payment instruction and complete the payment, etc.
（2）haoqq.com platform service provider. We must share your order information and the necessary information related to the transaction with the third party merchants to realize your demand for purchasing goods or services from them and facilitate them to complete the subsequent after-sales service.
（3）A partner with whom we provide a service (e.g. domain name registration, partner price, etc.). In order to meet your business processing and product/service purchase needs, we need to share your identity information, contact number and transaction related information with our partners.
（4）Third-party SDK service provider. In order to ensure the safe and stable operation of haoqq.com platform functions and applications, we may access the software development kit (SDK) provided by a third party to achieve relevant purposes. For details about third-party SDK directories such as haoqq.com access partners, see here.
8.6 haoqq.com will not transfer your personal information to any company, organization or individual except:
8.6.1 Obtain your express prior consent or authorization;
8.6.2 Provided as necessary in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
8.6.3 In accordance with the relevant agreements signed with you (including electronic agreements signed online and the corresponding platform rules) or other legal documents provided;
8.6.4 In the case of asset transfer, acquisition, merger, reorganization or bankruptcy liquidation, haoqq.com will inform you of the transfer of personal information and require new companies and organizations holding your personal information to continue to be bound by this policy. If you change the purpose of using your personal information, haoqq.com will require the company or organization to obtain your explicit consent again.
8.7 haoqq.com will only publicly disclose your personal information under the following circumstances and with industry-standard security measures:
8.7.1 According to your needs, in a manner of disclosure that you expressly agree to disclose the personal information you specify;
8.7.2 Law-based disclosure: We may publicly disclose your personal information without further notice to you in the case of laws, legal proceedings, litigation or mandatory requirements of governmental authorities;
8.7.3 Disclosure based on the application of other platform users or any third party and providing prima facie evidence: A legal dispute when you and other users, or to any third person think your behavior infringe upon their legitimate rights and interests, to legal action, after the applicant to provide basic evidence, we may disclose your personal information, at the same time, we will keep track of all of your applicants to disclose, for you to check your personal information disclosure.
8.7.4 Other circumstances that may be disclosed by law or by mutual agreement.
（四）The exception of obtaining prior authorization consent when sharing, transferring or publicly disclosing personal information
8.8 No prior authorization is required to share, transfer or publicly disclose your personal information under any of the following circumstances:
8.8.1 Related to the personal information controller's performance of the obligations stipulated by laws and regulations;
8.8.2 Those directly related to the security of the state or national defence;
8.8.3 Those directly related to public security, public health or major public interests;
8.8.4 Those directly related to criminal investigation, prosecution, trial and execution of judgment;
8.8.5 In order to protect the major legitimate rights and interests of life and property of you or other individuals, but it is difficult to obtain the authorization and consent of myself;
8.8.6 Personal information disclosed by you to the public;
8.8.7 Collecting personal information from legally disclosed information, such as legal news reports or government information disclosure channels.
Sharing and transferring anonymized personal information and ensuring that the data recipient cannot recover and re-identify the subject of personal information is not an act of external sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not require further notice to you and your consent.
9. How do users manage their personal information
To facilitate your access to and management of your personal information and protect your right to log out of your account, haoqq.com provides you with corresponding operation Settings in the product design. You can refer to the following guidelines for operation.
9.1 You can log in to the haoqq.com official website and choose Admin > User Management to view your account information, change your password, and add operation protection Settings. You can log in to the username account from the domain APP, and manage your personal information in "I → Settings";
9.1.1 Check your identity information, account information, and bound enterprise, email information. For the security of your personal information, your ID number and mobile phone number will be desensitized.
9.1.2 If you find that your information is incorrect, you can modify your information according to the prompts on the page. You can also contact the haoqq.com customer service number or ask for correction through the online customer service. For security and identification purposes or in accordance with laws, regulations and regulatory provisions, you need to pass the verification before changing your authenticated name or bound mobile phone number;
9.1.4 Personal Information that You cannot access and correct: haoqq.com cannot provide you with access and correction services for some of your personal information except the information listed above. Such information is mainly collected for the purpose of improving your user experience and ensuring transaction security, and personal information generated when you use additional functions. haoqq.com will use the above information within the scope of your authorization. You cannot access and correct the information, but you can contact haoqq.com to handle it accordingly.
9.2 If you want to change the scope of authorization, you can modify the scope of authorization by mobile phone permission Settings, or domain APP "I → Settings → About us → Application permission description → Go to application permission Settings", such as: whether only friends can send you messages, whether others are allowed to add you as a friend, etc. After you cancel the authorization to collect information, the haoqq.com will not collect the information. After you cancel the authorization to share information with a third party, the haoqq.com will no longer provide information to the third party in this service scenario. However, your decision to cancel the consent or authorization will not affect the previous processing of personal information based on your consent or authorization.
9.3 You can contact customer service to apply for an haoqq.com account cancellation through the contact information published below this policy. When you meet the agreed account cancellation conditions and cancel an haoqq.com account, all the information in your account will be cleared and haoqq.com will no longer collect, use or provide personal information related to your account. However, the haoqq.com shall keep the information provided or generated during your use of the haoqq.com service in accordance with the regulatory requirements. In addition, the competent authorities shall still have the right to inquire in accordance with the law within the time of preservation according to law.
9.4 If you find that haoqq.com has collected or used your personal information in violation of laws and regulations or the agreement with you, you can contact haoqq.com's customer service hotline or online customer service to delete the relevant information.
9.5 Despite the above agreement, haoqq.com may not be able to respond to your request to manage your personal information in accordance with relevant laws, regulations and national standards under the following circumstances:
9.5.1 Those directly related to the security of the state or national defence;
9.5.2 Those directly related to public security, public health or major public interests;
9.5.3 Those directly related to criminal investigation, prosecution, trial and execution of judgment;
9.5.4 There is sufficient evidence to show your subjective malice or abuse of rights;
9.5.5 Responding to your request will cause serious damage to the legitimate rights and interests of other individuals and organizations;
9.5.6 Involving trade secrets.
10. Special protection of minors' information
10.2 In the event that your information is collected with the consent of your parents or guardians, haoqq.com will only use or publicly disclose this information as permitted by law, with the express consent of your parents or guardians, or as necessary to protect your rights and interests. If your guardian does not agree with you to use haoqq.com's services or provide information to haoqq.com in accordance with this Policy, please terminate your use of haoqq.com's services immediately and inform haoqq.com in time so that haoqq.com can take appropriate measures.
10.3 If you are a parent or guardian of a minor and you have questions about the handling of personal information of a minor in your custody, please contact haoqq.com through the contact information provided in this Policy.
11. How do I contact the haoqq.com